Ashawine Williams

H2B FIRST TIMER- (Out of Country)
February 28, 1996

About Candidate

Over the years, I have gained valuable work experience as a housekeeper, hostess, store clerk, and merchandiser. These experiences improved skills such as working with a team, working in a fast-paced environment, and having great problem-solving skills. Passionate to providing customers with
courteous, quick, and accurate service. I am seeking a challenging opportunity to put my skills and experience to use to contribute to a dynamic organization’s success.

Location

Education

C
Customer Service Level 1& 2
Distinction College
H
Housekeeper
Ocho Rios College

Work & Experience

S
Store Clerk 2020 - 2020
Sweeny’s Clothes Store

Maintained checkout operations by following policies and procedures and reporting needed changes. Resolved customer issues and answered questions. Displayed and organized products in a store for the customers to locate easily. Attracted new customers and retained existing customers by employing trust and confidence

M
Merchandiser 2021 - 2021
Tropical Processors

Remained up to date with the industry’s best practices. Ensured retail staff were well informed on product details and promotions. Maintained and tracked inventory. Stocked sales floor shelves and created attractive product displays

H
Hostess, Housekeeper 2021 - 2023
Royalton Luxury Resort

Replaced soiled towels and linen, vacuumed room carpets, and swept, scrubbed, waxed, and polished floors using brooms, mops, and powered scrubbing and waxing machines in a 500+ room hotel. Restocked soap and tissues in-room bathrooms and disinfected all bathroom surfaces. Provided clients with top-notch cleaning services, and ensured all rooms were cared for and inspected according to hotel standards. Escorted customers to assigned dining or bar areas. Provided menus and announced the Waiter/Waitress’s name. Coordinated with wait staff about available seating options.

Skills

Fast-Learner
100%
Willingness to accept responsibility
100%
Team Player
100%
Ability to Multitask
100%
Expertise in Guest Service
100%
Able to stand for long hours
100%
Able to stand long hours
100%

Awards

C
Certified Housekeeper 2022
Ocho Rios College
C
Certificate of Recognition for Most Disciplined 2022
Ocho Rios College