Giordis Jose Guerrero Cuevas

July 14, 2001

About Candidate

Throughout my career, I have consistently demonstrated a keen sense of responsibility and reliability, earning the trust and respect of both colleagues and superiors. I take pride in my ability to tackle challenges head-on, always striving for excellence in every task I undertake. Whether working individually or as part of a team, I take my responsibilities seriously, ensuring that projects are completed on time and to the highest standards.

Location

Education

H
High School GED Diploma 2019
La Inmaculada Fe y Alegria Academy

Work & Experience

C
Customer Care Advisor Nov - 2021 - May - 2022
Scotiabank

My responsibilities are crucial in ensuring that customers receive excellent service and support. My role involves handling various inquiries, concerns, and issues that customers may have. Here are some key responsibilities: Customer Assistance: Provide prompt and courteous assistance to customers via various channels such as phone, email, chat, or in-person. Address their queries about account information, transactions, banking products, and services. Problem Resolution: Actively listen to customer issues and concerns, and work diligently to resolve problems effectively and efficiently. This may involve collaborating with other departments or teams to find appropriate solutions. Account Maintenance: Assist customers with account-related tasks, such as updating personal information, resetting passwords, and helping with online banking access.

P
Park Service Attendant May - 2022 - Sept - 2022
Big Kahunas's Adventure and Water Park

As a Park Service Attendant in a water park, my responsibilities revolve around ensuring a safe, enjoyable, and well-maintained environment for visitors. My role is essential in providing exceptional customer service and ensuring the smooth operation of the water park. Here are some key responsibilities: Guest Assistance: Greet visitors warmly, answer their questions, and provide information about the water park's attractions, facilities, and safety guidelines. Safety Enforcement: Enforce all safety rules and regulations to ensure the well-being of park guests. Monitor pool areas, water slides, and other attractions to prevent accidents and respond promptly to any emergencies.

S
Stocker Associate May - 2022 - Sept - 2022
Target Store

As a Stocker, my role is critical in maintaining the inventory and ensuring products are readily available for customers in a retail or warehouse setting. My responsibilities involve managing stock levels, organizing merchandise and contributing to the overall efficiency of the business. Here are some key responsibilities of a Stocker: Stocking Shelves: Organize and stock merchandise on store shelves or warehouse racks in an orderly and presentable manner. Ensure that products are correctly labeled and priced. Inventory Management: Monitor stock levels and keep track of inventory to avoid stockouts or overstock situations. Communicate with supervisors or inventory managers to reorder products when necessary.

Skills

Customer Service
94%
Adaptability
95%
Teamwork
100%
Quick Learner
95%