Jeffery Smith

H2B FIRST TIMER- (Out of Country)
April 26, 2000

About Candidate

I am a versatile, creative, dependable, and conscientious individual who is enthusiastic about communication. Expertise in providing exceptional customer service for over 6 years in various fields. I strive to generate and offer highquality service while paying close attention to detail. I am action-oriented and
logical in my approach to problem-solving. I thrive in fast-paced workplaces that require creative problem-solving and creative thinking.

Location

Education

I
Industrial Electrical Maintenance Level 3 Sept. 2018 – Jan. 2020
HEART Trust STVET Institute
G
General Studies Sept. 2012 – June 2017
Manchester High School

Work & Experience

S
Shipping and Delivery Clerk Mar. 2023 - Present
Courier Jamaica Importers

Handling supplies, invoices, and preparing outgoing shipments, and receiving incoming shipments. Communicating with customers, suppliers, and other departments. Organizing inventory for easy retrieval as new orders come in.

G
Gym technician, Office administrator Jul. 2022 - Feb. 2023
Fit Life and Fashion International

Plan and perform preventive maintenance and inspections of fitness equipment. Transport, move, assemble, and install fitness equipment machines and accessories. Calibrate and test fitness equipment to meet manufacturer specifications and ensure optimal operation.

I
Instacart Care Agent Oct. 2021 - Jun. 2022
Conduent Call Centre

Provide positive, fast, and complete support resolutions to users via various access channels. Act with the customer in mind and be a supporter of the user community. Communicate effectively and exercise good judgment when interacting with customers

D
Delivery and Inventory Clerk May 2020 - Sept. 2021
Camric Hardware

Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Loading transporting, and delivering items to clients or businesses in a safe and timely manner. Responsible for tracking production levels and recording purchases and products in storage once per week

S
Summer School Teacher Jul. 2019
National Youth Summer Program

Assist with the preparation of lesson plans. Execute teaching duties for upcoming PEP students.

C
Customer Service Representativ Jul. 2016 - Aug. 2016
Andjo’s Data Processing

Help customers in the Internet Café- Finding items as per book list, helping with individual computer access and Printing Services. Execute and inventory clerk duty- Organize stock for sale and report low stock

Skills

Willingness to accept responsibility
98%
Excellent Time Management
100%
Ability to use, repair and maintain machines and tools
100%
Follow procedures & Attention to details
99%
Expertise in Guest Service
98%
Computer skills
99%
Able to stand long hours
99%
Customer-oriented and friendly
100%
Physically fit and able to lift heavy materials
98%

Awards

H
High School Diploma June 2017
C
Certification - Industrial Electrical Maintenance Level 3 Jan. 2020