Customer experience associate

About Candidate



High school diploma 2016
Saint Thomas, technical high school

Obtained 6 passes in Caribbean Examination Council, a certificate in Book Keeping and a high school diploma in business studies

Work & Experience

Customer experience associate August 2, 2022 - Current job
Sutherland global services

Handle, incoming and outgoing interaction between customers via phone call, chat and email. My duties include but are not limited to help and customer access the accounts, finding their purchases, helping with said purchases, answering questions before purchases, etc.

Sales agent December 16, 2019 - January 30, 2020
VXI Jamaica Limited

Made it going. Phone calls to new and existing customers to upsell our product. Also cold call prospective customers to inform them of the benefits of our products and why do you need to subscribe to our service.

Housekeeper May 11, 2019 - September 4, 2019
Westgate resorts

My housekeeping job entails me, cleaning, cabins, hotels, motels, pool area, common area, assembly area, provide turn down service, deep cleaning rooms, showers, toilets, Jacuzzis, hot tubs, making beds, clean in dishwasher and washing machine restocking mini fridge, kitchenette, and bathroom with necessities.

Crewmember May 9, 2019 - September 2, 2019

As a crewmember, I performed all position except managerial. I was a janitor I was a cashier. I was a Grill cook. I made hot and cold beverages. I made burgers I served meals, I clean the tables, ensure that our customers have everything they need while they are in our place of business.