Keneisha Rodney

·Served with the responsibility of daily store operations. ·Performed the role of Customer Service Representative serving customers with professionalism, client service and quality assurance ·Took on responsibilities of strategic product sales and initiative, which saw a boost in sales and social media marketing and content creation. ·Completed systems clean-ups within quick books database and inventory quantative and information. ·Outline ideas and meculously integrated same to induce organized and seamless product sourcing and efficiency. ·Drafted purchase orders, and completed relevant data entry of products, invoices, and other related inputs or correspondence. ·Was tasked as Team Leader for inventory processes and general stocktaking. ·Became Team Lead for social media marketing, adversement,and other sales strategies and promotions.

▪ Catered/provided members of local workplaces/commercial enterprises with meals daily. ▪ Performed duties in proprietorship/ administration ▪ Supported kitchen staff as pre-cook and kitchen steward.

·Had the mulfaceted responsibilies such as: Head of Administration, Human Resource and Procurement Manager. These functions within the company allowed the opportunity for the contribution to its resource development and played a significant role in the company's bid procurement and fundamental "contract" to its success. ·Successfully completed bidding documents for procurements for Contract to the National Water Commission. ·Iniated and spearheaded procurement projects contracted employers, while seamlessly coordinang frameworks that ensured the awards of major bids in the related category of the company operation. ·Drafted letters and relevant correspondence to contracted Employers, with regards to, but not limited to, contractual requirements, renewals follow-ups and service level agreements. ·Was responsible for responding to emails, queries, client complaints and public relations.

·Short/Part Time employed to input examinaon data by verifying accurate information from source/answer sheets within time limits.

·Successfully matriculated the skills learnt in the internship period and practically applied them in the banking environment. ·Complete core functions of collecting sorted cheques and printed customer statements. Reconciled bank statements and transactions. ·Analyzed and invesgated miscellaneous and discrepant items on statements and accounts with relevant follow-up procedures and resolutions. ·Performed tasks as Queries Officer and resolved customer queries related internally (other departments) and externally with other branches. ·Performed Stamp Duties of customer cheques of varying accounts, while maintaining professional liaises with bearers, agents, and affiliate personnel. ·Performed the role of Returns Officer and efficiently managed and documented returns in systematic processes. ·Completed quarterly required NCB E-Courses with 100% score rate, with Cerficate of Achievement, on various systems, such as Common Threats & Protecon, Anti-Money Laundering Sentisization.

·Completed training internship program, in corporation with the Heart Trust, on functions of Central Banking Operaons. ▪ Garnered knowledge and experience in banking processes such as Auding, Statement Processing and Dispatching, Customer Service and other general core procedures and modus.