Kiwana Peta-Gaye Johnson-Ferron
About Candidate
My name is Kiwana Johnson-Ferron, a customer service professional with over 12 years of experience. I have the ability to work under pressure and with little to no supervision whilst maintaining company standards and policies. I am organized, loyal, friendly and disciplined. Learning new things is one of my passion and I excel in it. I am willing to learn and adapt to new way of life and cope as best as possible with the lessons learnt from being on the front line. The world is full of both good and bad people but I choose to see the good in people and deal with them accordingly and as professional as possible regardless of how they behave towards me.
Location
Education
A One year Course in Supervisory Management
High School Education
On the spot certification on customer service
Work & Experience
First point of contact for customers. Being polite and making customers feel at home is key to this job. It is my job to Ensure customers are guided properly, feel welcomed and assistance is given based on their queue.
Managing staff and their duties. Ensuring staff and staff related matters are dealt with in a timely and efficient manner. Overseeing the smooth running of office operations is also a key task.
Cleaning rooms Making beds Cleaning Microwave and Windows Disposing of Garbage Cleaning up spills Changing linen Vaccuming of carpets Ensuring clients specific requests are adhere to
Portfolio
