Kadine Patterson

Housekeeping/Waitress/Busser
May 6, 1996

About Candidate

I am an hard-working and driven individual who isn’t afraid to face challenges. I am a fast learner and a good communicator. I am passionate about my work and I know how to get the job done. I would describe my self as honest, trustworthy and an open person who doesn’t believe in misleading other people and tries to be fair in everything I do.

Location

Education

B
Business Administration 2016-2020
University College of the Commonwealth Caribbean

BSC Degree in Business Administration

Work & Experience

H
Housekeeping January 2021 - October 2022
Terra Nova Hotel and Suite

Performs cleaning duties in all guest areas and back of house. Consistently offers professional, friendly, and engaging service. Ensures housekeeping departmental standards are followed. Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. Maintains inventory of necessary supplies. Reports necessary maintenance items. Follows departmental policies and procedures. Follows all safety and sanitation policies. Assists other departments when needed to ensure optimum service to guests. Performs additional duties as needed.

F
Food Service Attendant September 2019 - June 2020
My Mother’s Place

Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items. Greeted customers at counter to fulfill requests and answer questions. Plated hot meals and salads. Maintained clean, trash-free workspaces to maximize productivity and safety. Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads. Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures. • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

R
Restaurant Server May 2019 - September 2019
Chateau on the Lake Resort Spa and Convention Centre

Checked identification for minimum age for sale of alcoholic beverages. Worked with POS system to place orders, manage bills and handle complimentary items. Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty. Greeted new customers, discussed specials and took drink orders. Stayed up to date on menu changes to help customers make food choices. Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales. Bussed and reset tables to keep dining room and work areas clean.

B
Banquet Server and Busser May 2018 - September 2018
Chateau on the Lake Resort Spa and Convention Centre

Assist with the complete setup and breakdown of the banquet area. Prepared serving, appetizer trays and set tables at diverse events and Served appetizers, delivered entrees, and refilled beverages for banquet guests. Prepared serving and appetizer trays and set tables at diverse events. Circulated appetizer and drink trays smoothly around events to offer selections to guests. Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space. Provided friendly, courteous service to create memorable moments for guests. Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly. Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms. Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.

Portfolio

Skills

Attention to details
100%
Flexibility
100%
Customer Service
100%
Ability to Multitask
100%
Team Player
100%
Strong Interpersonal Skills
100%