Nyoka Spence
About Candidate
My name is Nyoka Spence. I am a punctual individual who is also a team player, hard working, self-disciplined and is willing to learn and challenge any new opportunities that may arise. I possess excellent communication skills both oral and written. I also ensure that task given to me are completed on time and in a professional manner. My aim is to use my experience and knowledge gained to serve an institution within The private or public sector to the best of my ability, thereby contribution to its profitability and stability.
Location
Education
Studied subjects such as mathematics, english, science, social studies, physical education and cosmetology.
Studied English B and Social Studies
Studied Customer Service
Work & Experience
Created and maintained a clean,comfortable,tidy,and sanitized environment for hotel guest and clients. Knowledge of cleaning products and chemicals, performing duties such as mopping, vacuuming, sweeping, dusting and polishing.
Anticipating and addressing guests' needs, and resolving their problems and complaints. Booking and modifying reservations. Providing quality customer service, meeting and greeting guests in a sincere and friendly manner.
Customer service, making and modifying reservations. Ensuring that guests information is protected, meeting guests needs and successfully booking over 70 reservations in a day.
Portfolio
