Shamoya Davis

Customer Service Associate
November 30, 1998

About Candidate

I’m a Jovial,Vibrant and Hard-Working individual who goes by the name Shamoya Davis. I am 24 years of age and I hail from the country of Jamaica, I’m a people person who tends to get along with peers and team member very well.
My strong area is Customer Service where I am able to provide exceptional services to both potential and existing customers, I can perform many other task although not certified by written proof such as Serving and housekeeping just to name a few. I’d like the opportunity to be selected as one of the H2B candidates so that I could gain knowledge and experience on the different cultures and environment also to provide a better way of living for myself and my family.

Location

Education

H
High School Diploma 2010-2015
Porus High School

I did 5 CXC subject and passed all 5. Physical Eduction- Grade 1 English Language-Grade 2 Human&Social Biology-Grade 2 Integrated Science-Grade 2 Social Studies-Grade 2

H
High School Diploma 2015-2018
Glenmuir High School

I sat 2 CXC subjects and 8 CAPE subjects and passed all. Principle of Business- Grade 2 Office Administration- Grade 2

Work & Experience

2018 - 2022
Sutherland Global Services

I was hired as a Customer Service Associate where I carried out duties such as: 1. Handling both inbound and outbound calls at high volumes. 2. Creating and Sending out Emails. 3. Resolving issues for customers. 4.Finding quick but concise information that customers may need. 6. Scheduling Appointments.

Skills

Customer Service
100%
Serving
100%
Housekeeping
100%