Shauna Elaine Bryan
About Candidate
I am hardworking, passionate, and trustworthy. I love adventure and exploring my environment. I love to interact with people from different backgrounds. I am an experienced housekeeper/ server and customer service representative looking for a position in the commercial cleaning/hospitality industry where I can use my exceptional cleaning and customer service skills to help ensure businesses maintain professional standards in cleanliness and safety protocols.
Location
Education
Certification - Basic hospitality
Associate Degree - Hospitality Entertainment and Tourism Management
Work & Experience
Performed regular cleaning tasks such as dusting, vacuuming and mopping to keep rooms spotless. Cleaning and sanitizing of toilets, showers, bathtubs, and countertops. Replenish amenities and towels regularly. Respond to guests' requests in a timely manner. Clean rooms mid-stay and after departure. Worked collaboratively with team members on deep cleaning projects, including upholstery and carpet cleaning. Leave guest rooms in the uniform hotel standards.
Serves patrons with food and beverages in a positive and friendly manner. Distributes menus and presents the daily specials. Greets customers as they are seated at the table. Ensures the table is clean and that utensils, napkins and other needs have been provided. Takes foods and beverages orders and delivers them to the kitchen. Collect plates and clear the table as customers finish their meals. Maintains dining ambiance with an enthusiastic attitude. Protects establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies.