Silas Rodrigo Gusmao

Hospitality Staff
October 6, 1991

About Candidate

I am 31 years old. I have mor than five years of expirence in the hospitality industry. I have work in golf resort in Colorado as a server, I have worked in a american cruise line as a server, I have worked in Brazil as a waiter. I have worked in Brazil as a DishWasher. I am hard working, I am poctual, I like to work as a team member and help my colegues and supervisor to proviode a beter experience to the guests and a better experience as well at work.


Work & Experience

Server 09/07/2021 - 09/07/2022
The Broadmoor

● Serving, bussing and running the food with agility and paying attention to the details. ● Using POS system to take orders and put those orders in the system. ● Setting up and breaking down buffet lines for corporative groups from 200 up to 800 guests. ● Leading small teams in big plated events, coordinating the teams to serve and clear the tables using five stars standard.

Bar Server 03/03/2018 - 20/06/2020
Celebrity Cruises Lines

● Hosting International guests in especial events. ● Take drink orders from guests from different cultures and different backgrounds. ● Delivering the orders applying 1 3 5 minutes rule. One minute to take the order, three minutes to deliver it and five minutes to check with the guest his satisfaction with the drink provided to him. ● Always provide excellent service and experience to the guest with a big smile and being extremely friendly. ● Ambassador of the WAYs (World at Your Service) Program for 2 contracts

Bar Waiter 02/06/2017 - 08/02/2018
O Magnifico bar

● Taking orders from multiple tables and costumers with high level of friendliness ● Preparing drinks and cocktails in busier days ● Remembering all costumers by their name and making them feel more special

Waiter 01/11/2011 - 06/02/2013
Celebra LTDA

● Manage multiple tables at once and ensure maximum customer satisfaction. ● Detail menus to customer and answer questions about items. ● Maintain high levels of customer service by promptly handling requests.


Good comunication skills
Team work skills
Learning and Adaptability Skills
Interpersonal skills