Toni Ann Palmer
February 23, 2000

About Candidate



High School Diploma 5
Clan Carthy High School

Work & Experience

Reservation Specialist Jun 2020 - July 2023
Sutherland Global Inc

Responsible for addressing all booking inquiries email questions, requests, and supplier booking denials. Answered inbound phone calls and assist our Suppliers with all requests pertaining to rate discrepancies, room allotment, and hotel booking questions. Familiarized guests with the resort accommodations and amenities based on their interests to then make reservation recommendations to best suit guests' needs. Communicated and coordinate with relevant departments to ensure any special needs or requests from guests are fulfilled.

Food Prep Cook Sep 2019 - Mar 2020
Caribbean Maritime University

Helped fast-paced kitchen run smoothly by following instructions and handling all prep work for expected daily demand. Kept kitchen stocked and stations ready, using pre-opening hours to fully prepare for each day’s work. Sorted, washed, and stored ingredients in optimal arrangements for easy use during busy periods. Removed contaminants from raw food products and utensils with proper cleaning procedures.