Sashawna Antoinette Young

Housekeeper
July 6, 1985

About Candidate

I am an industrious person, and I have a passion for working in the hospitality industry. One of my strength is that I am a quick learner and able to adapt to changes quickly. I am confident in what I do and some one who is committed to my job.

Location

Education

1996 to 2001
Knox High school

Work & Experience

C
Customer service representatives Nov 2019 - Still at company
Contac360

*Handling 50 or more call/chats/tickets- *Signing up new or old customers for an account. *Explaining billing and upselling customers *Retaining and canceling services. *Assist with new employee *Meeting companies KPI

H
Housekeeper April 2015 - March 2019
Hyatt ziva and zilara

*Bed spreading *Sweeping *Mopping *Polishing furnitures fittings, *Emptying and cleaning of trash bins

S
Supervior Jan 2011 - Jan2015
Cool Oasis Gas station

*Supervising and working with a team of 10 persons. *Overseeing the day to day activities operations. *Placing and receiving orders. * Maintain fuel supply. *Keeping inventory. * Writing shifts for staff.

C
Customer service representative August 2006 - December 2010
Courts Jamaica Limited ( now Unicomer)

*Services customer by selling products and meeting customers needs. *Service existing customer account,’obtain order and establish new account by planning and organizing daily work scheduling to call on existing or potential sale. *Achieving sales target. *Working with team to create a fun and energetic atmosphere.

Portfolio

Skills

Teamplayer
100%
Creativity
100%
Customer service
100%
Leadership
100%
Time Management
100%
Listening
100%
Communication
100%